Again, it is necessary to note that administration permissions are required for downloading and installing the rsclientprint ActiveX.
Submit Client Incident Report online external link, opens in a new window.
If you extract the contents of the b file you will see that the.cab file consists of the following files.
Downloading and installing the ActiveX control b requires administrator permissions on the client machine.
If you copy the files listed below under the folder C:winntsystem32 for client computers.